Terms of service

Welcome to Hometexure. These Terms of Service ("Terms") govern your use of our website at hometexure.com and any purchases made through it. By accessing our Site or placing an order, you agree to be bound by these Terms in full. If you do not agree, please do not use our Site.

1. About Us

Hometexure is an online retail store specialising in home textile products, operating under the following details:

2. Eligibility

By using our Site, you confirm that:

  • You are at least 18 years of age, or the age of majority in your jurisdiction
  • You have the legal capacity to enter into a binding agreement
  • You are not prohibited by any applicable law from purchasing our products
  • All information you provide to us is accurate, current, and complete

3. Products & Availability

  • We reserve the right to limit the sale of products to any person, region, or jurisdiction at our sole discretion
  • Product images are for illustrative purposes only; colours may vary slightly due to screen display settings
  • We reserve the right to discontinue any product at any time without notice
  • In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel the order and issue a full refund
  • Product availability is not guaranteed until your order is confirmed

4. Placing an Order

When you place an order on our Site:

  • You are making an offer to purchase the product(s) at the stated price
  • We will send you an order confirmation email — this confirms receipt of your order, not acceptance
  • Your order is accepted and a contract is formed when we send you a shipping confirmation email
  • We reserve the right to refuse or cancel any order at any time for reasons including stock unavailability, suspected fraud, or errors in pricing

5. Pricing & Payment

  • All prices are displayed in GBP (£) and local currency include applicable VAT where required
  • We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay
  • Payment is taken in full at the time of placing your order
  • We use secure, PCI-DSS compliant payment gateways — your card details are never stored on our servers
  • We are not responsible for any currency conversion fees charged by your bank

6. Shipping & Delivery

  • Orders are processed within 2 business days
  • Estimated delivery time is 3–5 business days after dispatch
  • Delivery timeframes are estimates only and not guaranteed
  • We ship to the UK, Europe, USA, Canada, Australia, and other select regions
  • Risk of loss and title for products pass to you upon delivery to the carrier
  • For full details, please refer to our Shipping Policy

7. Returns & Refunds

  • We offer a 30-day return window from the date of delivery
  • Items must be unused, unwashed, and in original packaging
  • Return shipping costs are the responsibility of the buyer
  • Approved refunds are processed within 10 business days of receiving the returned item
  • We do not offer direct exchanges
  • For full details, please refer to our Return & Refund Policy

8. Intellectual Property

All content on this website — including text, images, logos, graphics, product descriptions, and design — is the exclusive property of Hometexure or its licensed content providers and is protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, reproduce, or distribute any content from our Site without prior written permission
  • Use our branding, logos, or trademarks for any commercial purpose
  • Scrape or data-mine our Site using automated tools

9. Prohibited Conduct

When using our Site, you agree NOT to:

  • Violate any applicable local, national, or international law or regulation
  • Engage in fraudulent, deceptive, or misleading activity
  • Attempt to gain unauthorised access to any part of our Site or systems
  • Transmit any harmful, offensive, or disruptive content
  • Use our Site to send unsolicited communications (spam)
  • Impersonate any person or entity
  • Interfere with the proper working of our website

10. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties, express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • That the Site will be uninterrupted, error-free, or virus-free
  • That product descriptions or other content are always accurate or complete

11. Limitation of Liability

To the maximum extent permitted by applicable law, Hometexure shall not be liable for any:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, data, or goodwill
  • Damages arising from your use of or inability to use our Site or products

Our total liability to you for any claim shall not exceed the amount you paid for the order giving rise to the claim.

Nothing in these Terms limits your statutory rights as a consumer under UK or EU law.

12. Indemnification

You agree to indemnify and hold harmless Hometexure, its employees, directors, partners, and suppliers from any claims, damages, losses, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your use of our Site or products
  • Your infringement of any third-party rights

13. Third-Party Links & Services

Our Site may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of those sites. Accessing third-party links is entirely at your own risk.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Site after any changes constitutes your acceptance of the revised Terms.

15. Governing Law & Disputes

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have a dispute, we encourage you to contact us first so we can try to resolve it amicably before any legal proceedings.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Contact Us

For any questions regarding these Terms of Service, please contact us: